Finding a Contractor

At a glance: You can appoint a builder in one of three ways:

  • Full Turnkey (Affiliated Contractor)Scotland, England & Wales. Our affiliated contractor completes everything except kit erection: all groundwork, foundations, services, roof/cladding, windows/doors, and all interior trades and finishes to handover. HebHomes supplies and arranges the specialist team to erect the kit.
  • Partial Turnkey (Affiliated Contractor)Scotland, England & Wales. Affiliated contractor delivers the entire external envelope (to wind & weathertight with cladding/roof/windows/doors/external services/connections). You appoint and manage all interior trades (first/second fix services, plasterboard, joinery, kitchen, bathrooms, finishes).
  • Tendered Main Contractor – You/your agent run a competitive or negotiated tender with local builders. The chosen main contractor delivers the whole build (except kit erection, which HebHomes arranges) under a Minor Works contract.
  • Kit Erection: Always delivered by a specialist erection team coordinated with HebHomes. Affiliated contractors (turnkey or partial) therefore focus on all other site works.
  • QS (Quantity Surveyor): prepares cost plan, tender docs, normalises bids, tracks cashflow/variations/contingency.
  • CA (Contract Administrator): administers JCT/SBCC Minor Works, certifies monthly valuations, manages instructions, retention and Practical Completion.

Routes & responsibilities

Full Turnkey (Affiliated Contractor)

  • Scope: Groundworks, foundations, drainage/services, scaffold, roofing, cladding, external works, internal partitions/first & second fix, kitchen/bathrooms, flooring, decoration, testing & commissioning, completion pack.
  • Not included: Kit erection (HebHomes arranges the certified erection team).
  • Contract: JCT/SBCC Minor Works or “with Contractor’s Design” if they design foundations/services.
  • Best for: Clients wanting single-point delivery (except kit erection) and programme certainty.

Partial Turnkey (Affiliated Contractor)

  • Scope: Full external envelope to wind & weathertight incl. roof, cladding, windows/doors, external services, rainwater goods, and site external works as agreed.
  • Interior trades: By client (you appoint electrician, plumber/heating, MVHR installer, joiners, plasterboard/taping, tiler, kitchen/bathroom supplier, decorators, etc.).
  • Kit erection: arranged by HebHomes specialist team.
  • Best for: Clients happy to manage interiors for cost control or bespoke finishes.

Tendered Main Contractor (Competitive or Negotiated)

  • Competitive tender: Invite 2–3 reputable contractors; good when design/spec is stable and there’s market competition.
  • Negotiated tender: Select a preferred contractor early and agree rates against a QS benchmark; helpful in thin markets or to secure programme/quality quickly.
  • Kit erection: still by HebHomes’ specialist team.
  • Contract: JCT/SBCC Minor Works or “with Contractor’s Design” where the contractor designs packages.

Who does what?

Responsibility Full Turnkey Partial Turnkey Tendered Main Contractor
Kit erection HebHomes specialist team HebHomes specialist team HebHomes specialist team
Groundworks/foundations/drainage Affiliated contractor Affiliated contractor Main contractor
Roofing, cladding, windows/doors Affiliated contractor Affiliated contractor Main contractor
Internal first/second fix & finishes Affiliated contractor Client-appointed trades Main contractor
Scaffold, plant, cranage logistics Affiliated contractor (kit lifts coordinated with HebHomes) Affiliated contractor (kit lifts coordinated with HebHomes) Main contractor (kit lifts coordinated with HebHomes)
CA administers contract & valuations Client-appointed CA Client-appointed CA Client-appointed CA
QS cost plan, tendering, valuations Client-appointed QS Client-appointed QS Client-appointed QS

QS & CA – why they matter

Quantity Surveyor (QS)

  • Prepares a cost plan from drawings/specs; models site-specific risks (access, ground conditions, utilities, islands).
  • Builds the tender pack: drawings/specs, preliminaries, schedule of works, assumptions, provisional sums.
  • Normalises tenders (like-for-like) and negotiates value; advises on contingency (usually 10–15%).
  • Tracks cashflow, variations, and retention vs programme; keeps you inside budget.

Contract Administrator (CA)

  • Administers JCT/SBCC Minor Works (or the “with Contractor’s Design” version when the contractor designs packages).
  • Issues instructions, certifies monthly valuations, and manages retention (often 5%; half at PC, balance at end of defects period).
  • Certifies Practical Completion and closes out defects with the contractor.
  • Keeps the record straight—avoid giving directions to trades directly; route through the CA.

Contracts, payment & compliance

Contract form

  • Minor Works (SBCC in Scotland / JCT in England & Wales) for most domestic builds.
  • Use the with Contractor’s Design version if the contractor designs elements (e.g., foundations, drainage, services coordination).

Payment & retention

  • Monthly CA-certified valuations based on progress; align with your mortgage stage payments.
  • Retention typically 5%: 2.5% at Practical Completion, 2.5% at end of defects period.
  • HebHomes kit invoices follow the kit contract; coordinate cashflow with QS to avoid pinch points.

CDM, insurance & building control

  • CDM roles: Principal Designer (pre-construction) and Principal Contractor (construction) must be named; your agent/contractor will advise.
  • Insurances: Contract Works (CAR), Public & Employers’ Liability (contractor), and site insurance/warranty (client) as required by lender/warranty provider.
  • Approvals: Building Control/Building Warrant route (and Approved Inspector in E&W where applicable); completion certificate required before occupation.

Before you appoint

Tender pack essentials

  • Planning drawings & conditions; site survey; drainage/utility info.
  • HebHomes kit drawings/spec; glazing schedules; preferred details.
  • Schedule of Works / specification (who supplies what), preliminaries, programme, and form of contract.
  • Clarify scaffold, plant, cranage, kit off-load/laydown, and access/telehandler requirements.

Kit-erection prerequisites

  • Engineer-approved foundations to tolerance; slab flatness checked and signed off.
  • Perimeter hard-standing (~2m compacted) for access/telehandler movements.
  • Confirmed cranage/lifting plan, scaffold design, and safe laydown areas.

Common Questions

Do you offer turnkey in England & Wales as well as Scotland?
Yes. We now offer full and partial turnkey via affiliated contractors across Scotland, England & Wales, subject to regional capacity. In both cases, kit erection is by HebHomes’ specialist team.
What’s the difference between full and partial turnkey?
Full turnkey: the affiliated contractor completes all external and internal works to handover (except kit erection). Partial turnkey: the affiliated contractor delivers the full external envelope to wind & weathertight (roof/cladding/windows/doors/external services). You then appoint/manage all interior trades.
How do competitive and negotiated tenders compare?
Competitive tenders use 2–3 bidders for price tension; good when design/spec is fixed. Negotiated tender secures a preferred contractor early and, with QS benchmarks, protects value while improving mobilisation and collaboration.
Do I still need a QS and CA if I choose turnkey?
Yes—turnkey simplifies delivery but you still benefit from a QS (cost control, cashflow, variations) and a CA (contract admin, monthly certification, retention, quality and snag close-out).
Who provides scaffolding, plant and cranes?
On affiliated or tendered routes, the main/affiliated contractor typically provides scaffold, plant and cranage; kit lifts are coordinated with HebHomes and the erection team. Clarify in the tender/turnkey scope.
Can I supply my own kitchen or finishes on full turnkey?
Yes, but flag this early so it’s priced as a client-supply item with clear responsibilities for delivery, fitting, and warranties. On partial turnkey, client-supply is the norm for interiors.
What about islands or remote sites?
Allow for ferries/deliveries, off-load logistics and weather windows. Your QS should include delivery risk allowances; your contractor should plan laydown and access for lifts and telehandler movements.
How are payments structured?
Contractor payments are monthly against CA-certified valuations; retention typically 5%. HebHomes kit invoices follow the kit contract. Align your finance (e.g., self-build mortgages) with these stages to avoid cashflow stress.
Which contract should I use?
Use SBCC/JCT Minor Works; choose the “with Contractor’s Design” version if the contractor designs foundations/services/coordination elements. Your CA will advise.
When can I move in?
After Practical Completion is certified by the CA and, where required, after the Completion Certificate from Building Control/Warrant. Moving in early can void protections and insurances.

Action Points

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